Frequently Asked Questions
Where can I find my offers and promotions?
You must be a Wynn Rewards member to access special offers and promotions. To sign up please click here. To access your offers, lease visit your ‘My Offers’ page on your Wynn Rewards account here to find your available promotions.
What is the criteria for becoming a Platinum or Black tier member?
You can become a Platinum tier member by earning at least 7,000 Tier Credits within a calendar year. Black tier is reached when you earn 70,000 Tier Credits in a calendar year. Tier Credits can be earned by playing select reel slots, video poker machines, and table games with your Wynn Rewards card. Click here for full terms and conditions.
Where can I find my Tier Credit, FREECREDIT, or COMPDOLLARS balance?
Sign in to your Wynn Rewards account here to view your current Wynn Rewards tier and balances. This page is for informational purposes only and may not reflect actual account balance, please see the Wynn Rewards desk for official balance inquiries.
How can I earn slot points?
Slot points for FREECREDIT can only be earned while using your Wynn Rewards card while playing participating reel and video poker slot machines on the casino floor. Playing live poker, race and sports betting, and electronic and live table games, such as blackjack, roulette, craps, etc., do not earn slot points. Slot points expire twelve (12) months from the date they are earned.
What can I use my slot points on?
Slot points earned from playing select slot machines is called Point Play. Point Play can be converted into FREECREDIT. For every 500 slot points earned using your Wynn Rewards card at Wynn and Encore Las Vegas or Encore Boston Harbor, you will receive $5 in FREECREDIT. You have 30 days to redeem your FREECREDIT once your slot points are converted.